Where to get help

Emergency Medical Services — 000

If the situation is potentially life-threatening, get immediate emergency assistance by calling 000, available 24 hours a day.

Al-Anon Family Groups offers support to all people affected by the alcoholism of a loved one or friend, contact them on 1300 252 666

Beyond Blue – 1300 22 4636, 24/7. Chat online or email. Beyond Blue aims to increase awareness of depression and anxiety and reduce stigma.

Blue Knot Foundation Helpline – 1300 657 380, Monday – Sunday between 9am – 5pm AEST or via email [email protected]. The Blue Knot Foundation is the National Centre of Excellence for Complex Trauma. It provides support, education and resources for the families and communities of adult survivors of childhood trauma and abuse.

Butterfly Foundation’s National Helpline – 1800 33 4673, 8am-midnight AEST  7 days a week, chat online or email. This is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues.

eheadspace – 1800 650 890, 9am – 1am AEST / 7 days a week, chat online or email. Provides free online and telephone support and counselling to young people 12 – 25 and their families and friends.

1800RESPECT – 1800 737 732. This is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

National Debt Helpline, Australia. If you feel overwhelmed by debt, you have options and there are steps you can take yourself. If you feel you need guidance or need help quickly, call 1800 007 007

Elder Abuse Helpline–1800 353 374 – Free information and support services for people who experience or witness the abuse of an older person.  Operating hours vary.

Family Drug Support Australia has a free-phone support line that offers a listening ear and guidance on support services available for families affected by alcohol and other drug issues. 1300 368 186. The line is answered 24 7.

FriendLine – 1800 424 287. Supports anyone who’s feeling lonely, needs to reconnect or just wants a chat. You can call them 7 days a week or chat online with one of their trained volunteers. All conversations with FriendLine are anonymous.

Griefline – 1300 845 745 – is a national not-for-profit organisation that offers a free helpline on  as well as online forums and support groups for people experiencing grief.

Kids Helpline – 1800 55 1800. Australia’s only free 24/7 confidential and private counselling service specifically for children and young people aged 5 – 25.

Lifeline – 13 11 14, text on 0477 13 11 14 (12pm to midnight AEST) or chat online. Provides 24-hour crisis counselling, support groups and suicide prevention services.

MensLine Australia – 1300 78 99 78, 24 hours/7 days a week, chat online or organise a video chat. MensLine is a professional telephone and online counselling service offering support to Australian men.

Men’s referral service – Advice for men about family violence -1300 766 491 – Worried about your behaviour? It takes a lot of strength to acknowledge that things may not be right. This service helps men find out what some of the next steps may be, and what the journey to becoming your best self can include.

MindSpot – 1800 61 44 34. A free telephone and online service for people with anxiety, stress, low mood or depression. It provides online assessment and treatment for anxiety and depression. MindSpot is not an emergency or instant response service.

National Debt Helpline –1800 007 007 – offering help for those struggling with debt and looking for solutions.

PANDA (Perinatal Anxiety & Depression Australia) – 1300 726 306, 9am – 7:30pm AEST (Mon-Fri). Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.

QLife – 1800 184 527, 3pm – 12am (midnight) AEST/7 days a week. Provides nationwide telephone and web-based services for lesbian peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

RESPECT – National domestic, family and sexual violence counselling service – 1800 737 732 – Support via trained counsellors who who will listen and provide support in what feels right for the individual and their situation.

SANE Australia – 1800 18 7263, 10am – 10pm AEST (Mon – Fri), or chat online. Provides support to anyone in Australia affected by complex mental health issues, as well as their friends, family members and health professionals.

Open Arms — Veterans and Families Counselling – 1800 011 046 24/7 for free and confidential counselling to anyone who has served at least one day in the ADF, their partners and families.

13 YARN – Aboriginal and Torres Straight Islanders support – call 13 92 76 – crisis support 24/7 provides a confidential, culturally safe space to yarn about needs, worries or concerns. Support is via Aboriginal and Torres Strait Islander counsellors who will understand and value knowing HOW to listen, without judgement or shame.

Emergency Medical Services — 111

If the situation is potentially life-threatening, get immediate emergency assistance by calling 111, available 24 hours a day.

1737 Need to talk? Free call or text 1737 any time for support from a trained counsellor.

Al-Anon Family Groups offers support to all people affected by the alcoholism of a loved one or friend, contact them on 0508 425 266

After a suicide – Find practical support and information after a suicide for whānau, friends and communities. Website only.

Are You OK 0800 456 450. Free to call 9am – 11pm 7 days. Webchat available at

Debtfix New Zealand is a one-stop-shop providing advice and debt solutions as well as a single point of access to other essential support services in New Zealand. Call them on 0800 3328 101

Depression Helpline – 0800 111 757 to talk to a trained counsellor 24/7.

EDANZ (eating disorder help NZ) – 0800 2 EDANZ / 0800 2 33269

Family Drug Support Aotearoa New Zealand has a free-phone support line that offers a listening ear and guidance on support services available for families affected by alcohol and other drug issues. 0800 337 877. The line is answered 9-3pm weekdays or request a callback outside of these times.

Healthline – 0800 611 116

Lifeline – 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP).

Rainbow Youth – 09 376 4155

Samaritans – 0800 726 666

Shine – Safer Homes in New Zealand Everyday – 0508 7440633 – 24/7 – Making homes violence free, Shine directly help thousands of adult and child victims every year to become safe and stay safe.

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO).

Suicide Call Back Service – 1300 659 467 for 24/7 support if you or someone you know is feeling suicidal.

Women’s Refuge – 0800 733 843 24hrs 7 days a week – Advice and support about domestic violence as well as help in a crisis.

Youthline – 0800 376 633, free text 234 or email [email protected] or online chat.

What’s Up – 0800 942 8787, (for 5–18-year-olds). Phone counselling is available Monday to Friday, 1pm–10pm and weekends, 3pm–10pm. Online chat is available 7pm–10pm daily.

Emergency Medical Services — 911

If the situation is potentially life-threatening, get immediate emergency assistance by calling 911, available 24 hours a day.

Canada Suicide Prevention Service – 1-833-456-4566. Call 24/7 if you or someone you know is thinking about suicide

• For residents of Québec – 1 866 APPELLE (1.866.277.3553).
• Visit Crisis Services Canada for the distress centres and crisis organisations nearest you.
• Kids Help Phone –1-800-668-6868 (toll-free) or text CONNECT to 686868. Available 24 hours a day to Canadians aged 5 to 29 who want confidential and anonymous care from trained responders. To access support through Facebook Messenger see the Kids Help Phone website.

Hope for Wellness Help Line –1-855-242-3310 (toll-free) or connect to the online Hope for Wellness chat. Available to all Indigenous peoples across Canada who need immediate crisis intervention. Experienced and culturally sensitive helpline counsellors can help if you want to talk or are distressed. Telephone and online counselling are available in English and French. On request, telephone counselling is also available in Cree, Ojibway and Inuktitut.

Emergency Medical or Fire Services – 112: Dial 112 for immediate emergency assistance, available 24/7.

Emergency Police Services – 110: Dial 110 for immediate emergency assistance for any police emergencies, available 24/7.

Telefonseelsorge: Call 0800 111 0 111 or 0800 111 0 222 for free and confidential support regarding suicide prevention, loneliness and crisis. Available 24/7. Visit telefonseelsorge.de.

Crisis Hotline of the Protestant and Catholic Churches: Call 0800 111 0 111 or 0800 111 0 222 for 24/7 crisis support.

Helpline for Violence Against Women: Call 08000 116 016 for confidential support and information, available 24/7. Visit hilfetelefon.de.

Helpline for Men Who Have Experienced Violence: Call 0800 1239900 for support.

Victim Hotline WEISSER RING: Call 116 006 for support for victims of crime. Visit weisser-ring.de.

Parents’ Helpline: Call 0800 11 10 550 for parenting support.

Helpline for Pregnant Women in Need or Distress: Call 0800 4040 020 for confidential support.

Medical Child Protection Hotline: Call 0800 1921 000 for support related to child protection.

Deutsche Hauptstelle für Suchtfragen (German Centre for Addiction Issues): Visit dhs.de for information and support related to addiction.

Guttempler:  Call 0180 3652407, available 24/7. Provides support for alcohol, medication, and drug problems. Visit guttempler.de.

Alcoholics Anonymous (Anonyme Alkoholiker): Call the hotline on +40 30 20 62982-12 between 9am to 9pm daily, For quick help via email, please contact our first aid team , which you can reach at [email protected]  or visit anonyme-alkoholiker.de for support.

ANAD (Eating Disorders): Call 089219973-0 (Mon to Thurs 9am to 5pm and Friday 9am to 4pm). Visit anad.de for support related to eating disorders.

Deutsche Gesellschaft für Essstörungen (German Society for Eating Disorders): Visit dgess.de.

Deutsche Depressionshilfe: Call 0800 334 4533 for support related to depression. Mon, Tue, Thurs – 1:00pm to 5:00pm, Wed & Fri 8:30am to 12:30pm. Visit deutsche-depressionshilfe.de.

Nummer gegen Kummer (Youth Support): Call 116 111 for youth support, available Monday to Saturday from 2pm to 8pm. Visit nummergegenkummer.de.

Selbsthilfegruppe ADHS Deutschland (ADHD Support): Visit adhs-deutschland.de for ADHD support groups and information.

Berliner Krisendienst (Berlin Crisis Service): Provides 24-hour fast and professional assistance. Visit berliner-krisendienst.de to find the contact number for your region.

Emergency Medical Services — 112

If the situation is potentially life-threatening, get immediate emergency assistance by calling 112, available 24 hours a day.

HSE mental health and support services – this site provides links to a range of mental health services across Ireland, including free online(MyMind), telephone(Samaritans – Freephone 116 123), or in person counselling(National Counselling Service.  If you are in crisis or know someone who is about to harm themselves or others, then Call 999 or 112.

Emergency Medical Services — For immediate emergency assistance, call 105, available 24/7.

Mental Health Hotline – Call: 1800-2000. The Mental Health Hotline offers 24/7 confidential support for individuals experiencing distress or crisis.

National Centre for Mental Health – Provides mental health services and resources. Visit ncmh.gov.mn

Domestic Violence Support Centres – The United Nations Population Fund (UNFPA) supports 17 centres across Mongolia, offering accommodations, health care, psychosocial counselling, protection services, and basic legal guidance to women experiencing violence. For more information, visit: www.usaforunfpa.org/

Emergency Medical Services — 117

If the situation is potentially life-threatening, get immediate emergency assistance by calling 117, available 24 hours a day.

In Touch Community Services – a leading provider of Mental Health Services in the Philippines. Established in 1980, it is a volunteer-driven organization dedicated to promoting mental health and offering care and treatment to persons suffering from mental and emotional distress.

Mental Health First Response – takes self-referrals from anyone who is needing emotional or peer support, matching you with a Mental Health First Responder volunteer. This is a FREE service, courtesy of MHFR volunteers.

Crisis Hotlines – If you’re looking for free and quick mental health support, helplines can be a great option. In Philippines, free crisis counselling support is available from 5 hotlines and helplines, offering support that is confidential and in some cases, available 24/7. Depending on the helpline, support may be offered over the phone, by text message or via online chat.

Emergency Services – Dial 112 for immediate emergency assistance, available 24/7.

Suicide Prevention Helpline – Dial 024: Available 24/7 for confidential support to individuals experiencing suicidal thoughts. Visit Telefono de la Esperanza for more information.

Mental Health Helpline – 900 100 109: Confidential support for mental health issues available 24/7.

National Domestic Violence Hotline – 016: Available 24/7 for support and resources for those experiencing domestic violence. Comprehensive information guide on welfare rights for victims of gender-based violence, which can be accessed, in English and Spanish, at www.residenteseuropeos.com

Childline (ANAR) – 900 20 20 10: Confidential support for children and adolescents available 24/7. Visit Fundación ANAR for more details.

Elderly Abuse Hotline – 900 65 65 65: Support and resources for elderly individuals experiencing abuse. Available 24/7. Visit FUNDACIÓN 26 de DICIEMBRE for more details.

LGBTQ+ Helpline (FELGTB) – 900 601 601: Support for LGBTQ+ individuals, available Monday to Friday from 6 PM to 10 PM. Visit FELGTB for more information.

Eating Disorders Helpline – 914 590 055: Support for individuals suffering from eating disorders. Visit ACAB for more information.

Drug and Alcohol Helpline (FAD) – 900 16 15 15: Confidential support for drug and alcohol-related issues. Visit FAD for more details.

Red Cross Helpline – 900 22 22 92: General support for a variety of issues including health, social care, and emergency assistance. Visit Cruz Roja Española for more information.

Women’s Aid (Mujeres en Igualdad) – 900 191 010: Support and resources for women experiencing gender-based violence. Available 24/7. Visit Mujeres en Igualdad for more details.

Mental Health Support (Teléfono de la Esperanza) – 717 003 717: Confidential emotional support for those in distress. Available 24/7. Visit Teléfono de la Esperanza for more information.

Samaritans in Spain: Call freephone 900 525 100 between 10am and 10pm, 7 days a week. For more information visit Samaritans in Spain

If you need immediate help:

In an emergency call 999 or go to your local A&E department

If you’re in crisis and need to speak to someone:

• Call NHS 111 (for when you need help but are not in immediate danger)
• Contact your GP and ask for an emergency appointment
• Contact the Samaritans (details below)
• Use the ‘Shout’ crisis text line – text SHOUT to 85258

Samaritans – 116 123 (free to call from within the UK and Ireland), 24 hours a day. Provides confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts. www.samaritans.org

Al-Anon Family Groups 0800 0086 811. For people concerned about someone else’s drinking.

Cruse Bereavement Care 0808 808 1677. For anyone who has experienced a bereavement.

DAN 24/7 0808 808 2234. Free telephone helpline for anyone in Wales seeking more information or assistance regarding drugs or alcohol, including families and carers.

Drinkline 0300 123 1110. Advice for those concerned about their own or a loved one’s alcohol use.

DrugFAM 0300 888 3853. A free helpline for those affected by someone else’s drug or alcohol use, including those bereaved by addiction.

Families Anonymous 0207 4984 680. For families and friends worried about a loved one’s drug problems.

FRANK 0300 123 6600. A national helpline providing advice and information about drugs.

GamCare 0808 8020 133. Free information, advice, and support for anyone affected by problem gambling. Open 24 hours a day, seven days a week.

Men’s Advice Line 0808 801 0327. For male victims of domestic violence.

Mind 0300 123 3393. A helpline providing advice and support for anyone experiencing a mental health problem.

National Domestic Violence Helpline 0808 2000 247. This helpline is free and open 24 hours a day for anyone experiencing domestic violence or concerned about someone they know.

Scottish Families Affected by Alcohol and Drugs 08080 10 10 11. A free and confidential helpline for families and friends of those misusing drugs or alcohol in Scotland.

YoungMinds Parents helpline – 0808 802 5544 (Mon-Fri from 9.30am to 4pm, excluding bank holidays).

YoungMinds Crisis Messenger – text YM to 85258 (available 24/7)

SANE – 07984 967 708 and leave a message, giving your first name and a contact number, and someone will call you back as soon as possible. SANE services provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.

• Support Forum: www.sane.org.uk
• Saneline: 0300 304 7000 (currently unavailable)
• Textcare: http://www.sane.org.uk/what_we_do/support/textcare/

Emergency Medical Services – 911: For immediate emergency assistance

988 Suicide & Crisis Lifeline: Call or text 988 for confidential support from trained crisis counsellors 24/7. Visit 988lifeline.org for more information​

Crisis Text Line: Text HOME to 741741 for 24/7 support from a trained crisis counsellor for issues like anxiety, depression, and stress. Or visit crisistextline.org.

SAMHSA National Helpline: Call 1-800-662-HELP (4357) for 24/7 information and referrals for mental health and substance use disorders. Visit samhsa.gov for more details​

National Domestic Violence Hotline: Call 1-800-799-SAFE (7233) or text LOVEIS to 22522 for confidential support and resources for domestic violence. More information at thehotline.org​

Childhelp National Child Abuse Hotline: Call 1-800-4-A-CHILD (1-800-422-4453) for 24/7 support and resources related to child abuse. Visit childhelp.org for more information​.

National Eating Disorders Association (NEDA) Helpline: Call 1-800-931-2237 for support related to eating disorders, available Monday through Friday. Crisis support via text and chat at nationaleatingdisorders.org​.

RAINN: Call 1-800-656-HOPE (4673) for 24/7 confidential support for survivors of sexual assault. Visit rainn.org for more information​.

Veterans Crisis Line: Call 1-800-273-8255 and press 1, text 838255, or chat online at veteranscrisisline.net for veteran-specific support. Available 24/7​.

The Trevor Project: Call 1-866-488-7386 or text START to 678678 for crisis intervention and suicide prevention for LGBTQ+ youth. Visit thetrevorproject.org for more information​.

National Alliance on Mental Illness (NAMI) HelpLine: Call 1-800-950-NAMI (6264) or text NAMI to 741741 for mental health support and resources. Visit nami.org for more details​.