My Everyday Wellbeing whitelist/anti-spam policy requirements
Effective Date: September 2, 2024
To ensure staff in your business receive My Everyday Wellbeing communications, password reset requests (if not using SSO) and team meeting registration invites have your IT team add the following to your anti-spam inbound policy in your mail platform.
1. My Everyday Wellbeing
Allowed domains
- email.myeverydaywellbeing.com
- myeverydaywellbeing.com
- email.nextmedia.com.au
Allowed senders list (safe senders)
2. Whitelist Email Service Provider
If you are having trouble receiving My Everyday Wellbeing emails, you may want to ask your IT team to whitelist the addresses of our email service provider.
If you need to whitelist IPs to receive email from our email service provider, we recommend mail administrators set up custom rules within their email filtering software. To work, the rule must match both of these conditions:
- The email is coming from one of our email service provider’s IPs or sending domains
- IP Ranges include
- 27.126.146.0/24
- 103.28.42.0/24
- 146.88.28.0/24
- 203.55.21.0/24
- 204.75.142.0/24
- Domains include
- cmail19.com, cmail20.com
- IP Ranges include
- The email contains My Everyday Wellbeing domains in the “From” address (refer to point 1 above)
Any email that doesn’t match one of these conditions can be rejected. A custom rule like this is generally an acceptable solution for security teams and mail administrators.
